After two certification cycles in 2013 and 2014, the Translation and Proofreading Agency Profis was recertified in August 2015 for the quality management according to ISO 9001:2008 and ISO 17100:2015 standards. Independent auditors conducted regular recertification and monitoring audit in line with the norm, in all organisational units of our translation agency. Client Satisfaction Survey has also been conducted in order to determine the level of satisfaction with our translations, proofreading in Bosnian, Croatian, and Serbian, our responsiveness, ...
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