In September 2020, Profis Translation Agency went through the regular audit according to the ISO 9001:2015 quality standard and ISO 17100:2015 translation standard, and showed a high level of quality integration in all segments of its operation. Our business processes are in line with the law, we monitor risk assessments for our clients and our internal risks, we invest in constant improvements of our translators, we use CAT tools, and every translation project is carefully monitored and coordinated, and proofread ...

Profis is the leading professional translation agency in Bosnia and Herzegovina and the first who recognized the importance of integrated and certified business operations. In August 2012, auditors of the certification company Bureau Veritas reviewed and evaluated all our business and management processes and unanimously concluded that they met all requirements of the quality standards.   ISO 9001 is the international standard covering all aspects of business process. Therefore, the introduction of  ISO 9001 ensures not only the compliance with generally ...

The Profis Agency was established in 2006 as a provider of translation and proofreading services. Today, we are the first and only agency of this kind in Bosnia and Herzegovina truly dedicated to supreme quality. Our services of written and oral translation, as well as services of certified interpreters, have been verified in line with the European translation norm EN 15038, while our business is run according to the best practice and ISO 9001. In 2013, independent auditors confirmed quality ...

After two certification cycles in 2013 and 2014, the Translation and Proofreading Agency Profis was recertified in August 2015 for the quality management according to ISO 9001:2008 and ISO 17100:2015 standards. Independent auditors conducted regular recertification and monitoring audit in line with the norm, in all organisational units of our translation agency. Client Satisfaction Survey has also been conducted in order to determine the level of satisfaction with our translations, proofreading in Bosnian, Croatian, and Serbian, our responsiveness, and availability ...

In mid October 2012, the European Commission organized a study tour to Brussels titled “EU Multilingualism and Translation – from policy to practice”. Representatives of associations and universities from the territory of former Yugoslavia, Island, and Scotland participated in this event. Profis d.o.o. was among the translation agencies from Bosnia and Herzegovina that attended the event.

The study tour was aimed at allowing the participants to learn more about practical aspects of multilingualism and translation at the European level, and building ...